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Title

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Billing Administrator

Description

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We are looking for a detail-oriented Billing Administrator to join our finance team. The ideal candidate will be responsible for managing the billing process, ensuring accuracy in invoicing, and maintaining financial records. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with other departments such as sales and customer service. The Billing Administrator will handle billing inquiries, resolve discrepancies, and ensure timely payments from clients. Additionally, the role involves preparing billing reports and assisting with audits. A thorough understanding of billing software and accounting principles is essential. This position plays a critical role in maintaining the financial health of the organization by ensuring that all billing activities are conducted efficiently and accurately.

Responsibilities

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  • Prepare and send accurate invoices to clients.
  • Verify billing data and resolve discrepancies.
  • Maintain billing records and documentation.
  • Respond to billing inquiries from customers and internal teams.
  • Collaborate with sales and customer service departments.
  • Monitor accounts receivable and follow up on overdue payments.
  • Assist in month-end and year-end billing processes.
  • Generate billing reports for management review.
  • Ensure compliance with company policies and regulations.
  • Support audit activities related to billing.

Requirements

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  • Proven experience in billing or accounting roles.
  • Strong knowledge of billing software and accounting systems.
  • Excellent attention to detail and organizational skills.
  • Good communication and interpersonal abilities.
  • Ability to handle confidential information responsibly.
  • Proficient in Microsoft Office, especially Excel.
  • Basic understanding of financial regulations and compliance.
  • Ability to work independently and as part of a team.
  • Problem-solving skills to resolve billing issues.
  • High school diploma or equivalent; degree in finance or accounting preferred.

Potential interview questions

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  • What billing software are you experienced with?
  • How do you handle billing discrepancies?
  • Describe your experience with accounts receivable.
  • How do you prioritize billing tasks under tight deadlines?
  • Can you explain a time you improved a billing process?
  • How do you ensure accuracy in your billing work?
  • What steps do you take when a client disputes a bill?
  • Describe your experience working with cross-functional teams.
  • How do you stay updated on billing regulations?
  • What motivates you in a billing administrator role?